not getting emails

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Rosendula
A selfsufficientish Regular
A selfsufficientish Regular
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Joined: Fri Jun 13, 2008 4:55 pm
Location: East Yorkshire

not getting emails

Post: # 131026Post Rosendula »

I haven't received a lot of the emails I'm meant to get for being subscribed to topics. A few are coming through, but having checked the new posts I'm subscribed to, I should be getting lots more emails. Is anyone else having this problem? I'm trying to work out if it's a problem with the Ish site or if Richard's been making our computer 'run more smoothly' again :wink:
Rosey xx

John Headstrong

Re: not getting emails

Post: # 131030Post John Headstrong »

it seems that your e-mail provider does not like us.
I am getting a error in my logs

Code: Select all

554 Your access to this mail system has been rejected due to the sending MTA's
poor reputation. If you believe that this failure is in error, please contact the
intended recipient via alternate means.
you can try to see if your provider has a whitelist and add admin@selfsufficientish.com to it.

the reputation of the shared mail server will take a while to sort out

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Rosendula
A selfsufficientish Regular
A selfsufficientish Regular
Posts: 1743
Joined: Fri Jun 13, 2008 4:55 pm
Location: East Yorkshire

Re: not getting emails

Post: # 131033Post Rosendula »

Thanks John.
I'll ask Richard to have a look at it as he's better with these things than me. I use the computer, he mends it :mrgreen:
Rosey xx

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Rosendula
A selfsufficientish Regular
A selfsufficientish Regular
Posts: 1743
Joined: Fri Jun 13, 2008 4:55 pm
Location: East Yorkshire

Re: not getting emails

Post: # 131035Post Rosendula »

I've just talked to Richard and he said he's having the same problem with two other forums he's subscribed to, so it seems it's our daft provider. Thanks for taking the trouble to check this out for me, I can pass on the message in the error code to our provider and hopefully they'll then be able to get their act together.
Rosey xx

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