F1 hybrids - a bit of a con ?

[Odsox]

FURTHER UPDATE.

I finally got a reply from T&M, so in fairness to them I have copied it below.

I like the "further assistance" offer and I'm rather tempted to ask her to come and peel the long ones for me, but that might be construed as being a tad childish.

We thank you for your recent e-mail and were sorry to learn that an error had occurred during the packaging of your seeds.
In order to maintain the high standards which we pride ourselves on, we carry out quality checks throughout the packing process, so errors such as an incorrect seed rarely occur.

We understand the disappointment you have experienced and have arranged for a replacement packet to be sent to you free of charge under separate cover. We feel confident that these will enable you to achieve maximum satisfaction from our product.

You are correct about F1 hybrids. They should produce uniform sizes of fruits and the bendy ones certainly were not the usual Harrier variety. Unfortunately we have not had a reply from our vegetable expert about the identification of the particular variety which you have grown. It is not within our product range so it would appear that there was a collation error and a couple of rogue seeds must have slipped in from our supplier.

Please do not hesitate to contact me if you require any further assistance.
Kind regards,
Anne Watson
Customer Care
Thompson & Morgan ( UK ) Limited

[Green Aura]

I'm rather fond of rogues - that's why I like you all so much

[Millymollymandy]

Ha ha maybe I will write to Mr Fothergill and ask him why my Hawk F1 came out in so many different sizes and shapes then.

[oldjerry]

Well done for getting a reply at least! I'm not sure what it achieves for you(but it helps a few of us out I wont bother buying anything off them)if they spent a little less time marketing and a bit more on trying to understand their customers ...... but are they any different from the other companies?

[Odsox]

but are they any different from the other companies?

Well yes, see my post further up concerning Dobies.
I also had a problem with them, they replied to my email within an hour and resolved the problem there and then.
Plus a week or two later I changed my mind about the replacement and that was no bother for them either.
AND they are a darn sight cheaper with their seeds although maybe not quite so much choice.

[oldjerry]

Ididn't see that post, I havent used their seed for ages,they don't sell them at my local place and you can only send off for so many catalogues,but that's good service.