SUMA ordering - anyone ?

[sarahkeast]

I have been in a wholefood co-op for a while, but it has recently folded and our local group is considering carrying on without the umbrella group...

Has anyone had experience of ordering [and deliveries] directly from Suma ? I have heard their delivery schedule is a little hit and miss and as I work most of the day [Teacher] it could be an issue, but their site looks much easier to use than our co-op site, so tempted to go direct to them.

Anyone got any comments ?

Thanks

[dave45]

Good lord - are they still going? ... last came across them in the mid 80s... from Leeds aren't they?

[Jerseymum]

Have ordered direct in the past and the order arrives just like an order from Amazon: if I'm in I get it, if I'm out it gets left with a nominated neighbour. Easy enough, but I can see it being an issue if you are out all day teaching. From a quick glance at their webpage, if you have a wholesale trade account, you could easily run a co-operative.
Sarah

[greenorelse]

They are indeed going strong dave45; a fine example of co-operation.

A weird problem for us, in dealing with Suma, on this part of this island is that certain items are not shipped here due to carrier restrictions (just the retail division - no problem if you're buying wholesale).

For instance they don't want to ship liquids here, a reason given being a high level of breakages. Fair enough, though they ship liquids to the north of this island...

But that means they won't even ship the 5 litre tin of olive oil. I thought when I first saw the product, "Great - less as well as much lighter packaging and way less chance of breakage" but no, logic need not apply.

An example of the EU still being me-you.

Apart from niggles like that, Suma is a venture well worth supporting whenever possible.

[MandyWB]

We regularly order from SUMA wholesale (every 2 months) and have never had a problem with the deliveries. They are always very friendly and will give you the mobile number of the driver who is delivering to you. I usually ring up the driver on the morning of the delivery and get a more acurate time for delivery so I can plan my day around it.

[cocobelle]

They are very good in my personal experience. Friendly with no problems with the delivery, though I often work from home, so this helps.

[grahamhobbs]

Have they changed their policy regarding the minimum order? When they put it up to £200, even though we went and collected our order from the lorry when it was parked up for the night, we had to stop.

[sarahkeast]

think it is £25o. I order in a group with some friends, it is a bit of a drag lokistically, but worth it. Wish I could be home for deliveries, that is our biggest issue