Hello to all

Andy Hamilton · Wed Oct 19, 2005 8:34 am

Been pretty useless at saying hello to all you new people, plenty of you too. Still not back on line though,

SO big hello now

Has anyone else had trouble getting a migration authorisation code, from their broadband provider, they don't answer their phone or email!

Muddypause · Post: # 6853Post **Muddypause** » Wed Oct 19, 2005 9:29 am

Andy Hamilton wrote:Has anyone else had trouble getting a migration authorisation code, from their broadband provider, they don't answer their phone or email!

Andy, are you still having trouble getting this sorted out? It seems to have gone on for months.

I've heard it can sometimes be a problem. If they give you an authorisation code you can transfer between ISPs. But if they don't you have to wait for your existing ISP to 'release' the ASDL line before another ISP can use it. This means that if you change ISPs you can lose your broadband link until the old ISP sees fit to update their connections.

Has your old ISP signed up to the Code of Practice? If so you might have some comeback against them. May be worth contacting Ofcom anyway.

shiney · Post: # 6854Post **shiney** » Wed Oct 19, 2005 12:29 pm

Hellooooo Stranger!

I've been a bit of one as well.

Good to see you here though. I hope you can get your technical problem sorted. I hate not having access to my pc.

Andy Hamilton · Wed Oct 19, 2005 3:09 pm

They have signed up and I have sent an email to ofcom (last week) but still no joy and that is the situation I am in no service and no MAC (authorisation code).

Will try again to phone them tomorrow but they tell you it is at least a half hour wait and I have been trying on lunchtimes where I only get about 20 mins at home.
Letter to my mp next perhaps

Muddypause · Post: # 6857Post **Muddypause** » Wed Oct 19, 2005 5:52 pm

Has you ISP got any of its own forums with some sort of support section? In the past I've found this is the only way to get any sort of attention from my ISP (Tiscali - [spit]) - the admin. people there seem to be able to get the attention of the helpdesk better than by telephone or email.

Or how about trying the forums on ADSL Guide? They have lots of different sections covering most of the ISPs; maybe someone there can suggest what to do.

shiney · Post: # 6858Post **shiney** » Wed Oct 19, 2005 7:03 pm

That's a very good website site for all BB info. Thanks Stew, I have sent it on to my brother who likes that sort of information. AND...understands what it's all about! Unlike me.

Lyds · Post: # 6863Post **Lyds** » Thu Oct 20, 2005 7:18 am

Hi Andy, so nice to hear from you, Hellooooo from Devon

Wombat · Post: # 6871Post **Wombat** » Thu Oct 20, 2005 11:48 am

G'DAy Mate!

Millymollymandy · Thu Oct 20, 2005 11:55 am

I didn't say hello before because I thought it was a hello to new people. But hello anyway Andy! Sorry you are not back on-line but I don't understand a word you are saying about thingy whatsit codes!!

P.S. I got to delete a dirty joke the other day!!!!!

Wombat · Post: # 6884Post **Wombat** » Thu Oct 20, 2005 12:16 pm

Onya MMM

ina · Post: # 6887Post **ina** » Thu Oct 20, 2005 2:59 pm

Millymollymandy wrote:I didn't say hello before because I thought it was a hello to new people. But hello anyway Andy! Sorry you are not back on-line but I don't understand a word you are saying about thingy whatsit codes!!

P.S. I got to delete a dirty joke the other day!!!!!

That's not fair - you got to read it first, too!

But I know what you mean about not understanding a word they are babbling on about - all this technology stuff...

Wait till I try to set my own PC up. Then you specialists can all give me step by step instructions... (I do know I have to switch it on first, though!)

Ina

Selfsufficientish.com

Hello to all

Hello to all

Re: Hello to all